Dispute resolution

Contacting the dispute resolution body

LET’S DRINK® has decided to designate as dispute resolution body : LA COMMISSION PARITAIRE DE MEDIATION DE LA VENTE DIRECTE (CPMVD) represented by Jean-Pierre PIZZIO 1 rue Emmanuel Chauvière 75015 PARIS – Tél. : 01.42.15.30.00 – Mail : info@cpmvd.fr

(www.mediationvente-directe.fr)

Refferal to the CPMVD can be made in case of inaction from LET’SDRINK® after more than 30 days after wich LET’S DRINK® would not have provided any reponse or failing to find an agreement with the consumer.

For any dispute, LET’S DRINK® can be contacted by mailing post at this adress :

Service Réclamation LET’S DRINK SAS, 12 Résidence tropicale, Rte de la Plage des Alizés 97160 LE MOULE by a registered letter with acknowledgment of receipt or by e-mail at contact@letsdrink.fr

For complementary information about dispute resolution , please reffer to the online dispute resolution platform :

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage